What is the American Step Ahead Express Service Area?

American Step Ahead Express is currently offering services in South Florida, including Miami-Dade, Broward and Palm Beach counties. If you have a shipment for a different area, contact our team at info@asa-miami.com and we will make the best effort to assist you.

Why do you show “Estimated price” in your system? Can my cost change after the booking?

If there is any mistake in the data input (addresses, load details, accessorial or schedule), your pricing may vary. Also, if there is long wait-time it may incur in additional charges.

Who should I contact if I have any issues with the carrier during a shipment process?

If you have any questions, you must contact immediately our support line (+1 305-591-7410) or by email to info@asa-miami.com Our team will be ready to provide you with due assistance.

How can I provide feedback about my experience?

After the drop-off is concluded, we issue a short survey where you can evaluate the carrier service and American Step Ahead Express’s system and support. Your voice is very important to maintain a high standard of selected carriers and improve constantly our processes and your experience.